Return Policy, Order Cancellation & Complaints

You can return the products purchased from us within 14 days from the date of purchase under the following conditions:

  • The products should be in their original packaging
  • No signs of use, damaged appearance or staining
  • Include the original invoice or order with which you received the products (with your order you will receive an accompanying document - fiscal receipt for payment upon delivery or invoice of your choice)
  • The costs of returning the products are at your expense

You can replace the products with others or restore their value if you do not want a replacement. We refund the value of the products without the cost of delivery. All amounts paid upon delivery or by bank transfer, we refund only by bank transfer to your personal account within 14 days from the date on which you notified us of your cancellation. All amounts paid with PayPal are refunded to the same account from which the payment was made.


For complaints and any questions, please contact us at +359885265656 or to discuss product related issues.